Privacy Policy

1. Information We Collect

1.1 Information You Provide

When using our App, we may collect information that you voluntarily provide to us, including:

• Photos and Images: The App requires you to upload or capture photos of your face for skin analysis. These images contain visual information about your skin and facial features.
• Feedback and Communications: Any information you provide when contacting us for support, feedback, or other communications.

1.2 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Usage Data: Information about how you use the App, such as the features you access, the frequency and duration of your use, and your interaction with analysis results and recommendations.
• Device Information: Information about the device you use to access the App, including the device model, operating system, unique device identifiers, network information, and other device-related details.
• Analysis Results: Data generated through the App's analysis of your uploaded photos, including skin condition assessments, skin scores, and identified skin concerns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the App: To operate, maintain, and improve the App's functionality, including performing skin analysis, generating personalized recommendations, and creating your skin health timeline.
• To Personalize Your Experience: To tailor the App's features and recommendations to your specific skin needs and usage patterns.
• To Store Your Analysis History: To save your skin analysis results so you can track your skin's progress over time.
• To Develop New Features: To understand how users interact with the App and develop new features and improvements.
• To Respond to Your Inquiries: To address your questions, concerns, or feedback when you contact us.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating the App, such as cloud storage providers, AI processing services, and technical support services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Anonymous and Aggregated Data: We may share anonymous, aggregated data that does not identify you individually, such as trends in skin concerns or App usage patterns, for research or analytical purposes.

4. How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include technical safeguards such as encryption, secure storage protocols, and access controls, as well as organizational practices designed to protect data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You use the App at your own risk.

5. Data Retention

We retain your information for as long as necessary to provide the App's services to you and for legitimate business purposes, such as maintaining your skin analysis history and improving the App.

You may request the deletion of your data at any time by contacting us at the email address provided in Section 8. Upon receiving such a request, we will delete your information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

6. Your Rights

You have certain rights regarding your information, including:

• Access: You can access your skin analysis history and other information through the App's interface.
• Correction: If you believe any information we have about you is inaccurate, you may request that we correct it.
• Deletion: You may request the deletion of your information as described in Section 5.
• Withdrawal of Consent: You may withdraw your consent to our collection and use of your information by uninstalling the App and requesting data deletion.

To exercise these rights, please contact us using the information provided in Section 8.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information. If you believe we may have collected information from a child under 13, please contact us using the information provided in Section 8.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

keeza1153g584@outlook.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this policy constitutes your acceptance of the revised policy.